Automation that will save you time & labor
Caller Intercept empowers businesses with the most valuable commodity in the industry: Time. Caller Intercept helps free up your schedule by taking phone calls on your behalf so that you can focus on the important stuff..
Two Ways You Can Use Caller Intercept
Scenario 1: Call Deflection
A customer calls your store and a virtual assistant will immediately answer on your behalf. You can configure your call tree to say whatever you want and customize the automated text message sent to customers.
Scenario 2: Call Capture
A customer calls your store and only if your staff is unable to pick up the phone, the phone call will be forwarded to the virtual assistant. You can even set a custom schedule so that when your store is closed for the day, the virtual assistant can take over like in Scenario 1.
Endless Ways To Personalize Your Texts
Never Miss a Sale
Missing a phone call means leaving money on the table. With Caller Intercept, our phone system will answer and reply on your behalf.
Promotional Offers
Send personalized coupon codes and offers to first time customers or callers. Research shows that 73% of customers who are offered a coupon code tend to place a second order within the next 30 days!
Store Directions
Your virtual assistant will even send store directions to customers who call the store. Messages can be customized to reflect each store location. Never again will your staff members be held up on the phone trying to give store directions to customers.
Online Ordering
Text customers a link to your online ordering menu. Businesses that implement this feature typically see a 1.5x increase in pick up and delivery orders.
